right of withdrawal

You have a right of cancellation according to the following conditions, insofar as the contract with me, Erik Martens, came about in the course of distance selling (ie by e-mail, telephone or via the Internet): Processing via fax does not technically exist and will be avoided excluded for this reason. Processing takes place over the phone, but you will receive a written(!) order confirmation. Right of revocation You can revoke your contractual declaration within 14 days in text form [in writing(!)] (e.g. letter, e-mail) without giving reasons or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in connection with § 1 Para. 1 and 2 EGBGB and in accordance with § 312e Para. 1 Clause 1 BGB in connection with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation should be sent to: Erik Martens - individual entrepreneur zoological specialist tradeWiesenweg 9D-21398 Neetze E-mail contact: ameisenbaron@mail.de Consequences of revocation In the event of an effective revocation, the mutually received services must be returned and any benefits (e.g. interest ) to release. If you cannot return or hand over the received service and uses (e.g. advantages of use) or only partially or only in a deteriorated condition, you must pay us compensation for the value. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the proper costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet received the consideration or a have made the contractually agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent by parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.

The right of withdrawal does not apply to the delivery of goods that are named in § 312 d para. 4 BGB. This includes, among other things: - Delivery of goods that are made to customer specifications or are clearly tailored to the personal needs of the customer or that are not suitable for return due to their nature, can spoil quickly or whose use-by date has passed. - Delivery of audio or video recordings or software if the data delivered has been unsealed by the consumer, as well as consumables such as lamps